Let’s say you and your roommate have a little side business baking rhubarb pies at home and selling them on a street corner. Folks love pie, and you’re having trouble keeping up with demand. But you can only invest so much money in the business. Where should you put your resources? Should you hire another … What You Hate Most About Waiting in Line

How long are customers willing to wait for service in your retail store before they walk out? Not very long, according to the results of a new survey by Great Clips, a hair salon franchise. Almost all (94 percent) customers think waiting 5 to 10 minutes or less is reasonable. In fact, waiting too long … Long Wait Times Harming Retail Experience

Why do all the other supermarket checkout queues always move faster than yours? In a new book “Why Does The Other Line Always Move Faster?” author David Andrews explains: “Our minds are rigged against us. Regardless of time actually spent, the slowest line will always be the one you are standing in.” He adds probability … 6 Ways To Join The Fastest Checkout Queue #2